1a: Login Stage 1 - User ID and Password
Due to an ongoing Microsoft 365 service disruption, we are currently experiencing intermittent issues with our email services.
Our Online Banking services remain unaffected and continue to operate as normal.
Should you require any assistance, please contact our customer service team by telephone on 0345 601 2211. Our customer service team is available from 9am-5pm GMT, Monday to Friday.
We apologise for any inconvenience caused and thank you for your patience and understanding.
Stage 1 - Enter Your User ID and Password.
Selecting this box will store your User ID (NOT your Password) on this computer for your convenience. We recommend that you do NOT select this box if the computer you are currently using is a public one or is shared.
For your personal safety and security we recommend that you change your password regularly. Simply log in, select 'Change Details' and then 'Change Password'.
Keeping your account secure
Later this year, we'll introduce extra security checks to make sure it's really you when you're working within your online savings. Please make sure we have your up-to-date contact details.
Find out more