Contact Us

If you have any questions about your application, our friendly customer service team is here to help you.

Email: customerservice@firstsave.co.uk

Phone: 0345 601 2211*

Please note: we are working a little differently in these challenging times to keep our staff safe. This means that our call centre resource is reduced, and there maybe longer waiting times to speak to an agent.

Lines are open during the following times:

Please note: our customer service team will not be available on bank holidays.

Post:

Freepost RUGA-GZSJ-LEJJ,
FirstSave,
PO Box 966,
1 Cobalt Park Way,
Wallsend,
NE28 5FB

*please note that calls may be recorded for training and monitoring purpose