FirstSave Part of FBN

Friday, 20 September 2019 20:03:37

Online Savings is changing – Make sure you’re ready

Later this year, we'll be introducing extra security checks when you carry out certain tasks within your online savings account to make sure it’s really you.

This is part of new regulation being introduced across all online banks to help keep you and your money safe online.

Important - Check your contact details

To prepare for these changes, please review and make sure we have your up-to-date contact details, including your address, email and phone numbers. Ensuring we always have your correct details will help avoid any delays in online tasks you may wish to carry out.


We’ll be in touch with an update to the specific changes later this year - in the meantime, please review and make sure we hold your up-to-date contact details.

Norton Secured Seal

Freepost RTLL - RGSU - SRRR, FirstSave, PO Box 1195, Newcastle Upon Tyne, NE99 1DE Tel: 0345 601 2211 E-mail: Website:

FirstSave products are provided by FBN Bank (UK) Ltd., London. Registered in the U.K. under Company Number 4459383, authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.